Zomorod is not just a company; Zomorod is a family!

Purpose of Position

In order to manage our growing online presence and provide outstanding service to our customers, we are seeking an exceptional Bilingual Digital Media Sales Specialist to be part of our extraordinary team, and help take our online sales to the next level.

As a Digital Media Sales Specialsit, you will be responsible for selling Zomorods’ products to our customers across the GCC countries.

This is a great full-time opportunity for someone interested in a fun, fast-paced and challenging Sales & Marketing environment. We will provide you the opportunity to make contributions immediately while developing the skills and knowledge to be successful.

• Work with prospects to develop, present, close and execute client solutions across the Zomorod digital portfolio.
• Managing companies social media presence on Facebook, Instagram, and WhatsApp
• Communicating with and providing customer support to online customer inquiries to ensure quality and timely execution of purchased products.
• Aggressively prospect, develop, and close leads using a variety of sources.
• Report, evaluate and manage customers’ digital campaigns to achieve their key marketing objectives.
• Evaluate Zomorod’s digital product offering against customer's needs, budget and competitors' offerings.
• Own entire sales process from prospecting to completion of the sale
• Ability to utilize technology to engage clients.
• Other assigned duties

• Proven experience in a revenue retention and account growth role
• Demonstrated record of success cold calling for new business.
• Excellent understanding and passion for the digital world we live in including social media and digital advertising.
• Exceptional verbal and written communication skills in English and Arabic
• Demonstrable computer knowledge required.
• Ability to work effectively as part of a team.

• At least Bachelor Degree, preferably in the field of Marketing or relevant field
• Minimum 2 years of experience in Social Media Marketing
• Minimum 1 year of experience in Sales (Preferred)

This position directly reports to CEO

Purpose of Position

In order to scaling up our products SKUs, we are looking for a fill full time Product Listing Specialist to join and support our content team.

You as a candidate would be work remotely and will be tasked with creating accurate and engaging e-commerce content. If you have mad typing skills, enjoy the creativity of creating rock star listings and have a background in e-commerce, we would love to talk to you!

• Update and maintain online product listings on our platform
• Reviewing Product listing in Collections for proper placement, image quality, product title display, and Pricing
• Execute strategies and processes for product content
• Liaise with our SEO strategist to ensure content is optimized and addresses the needs of our customers
• Identify opportunities within our expanding assortment to enrich content, improve conversion, and generate incremental sales
• Assist with developing, documenting, and implementing policies, procedures, and guidelines

• Be a research ninja to determine the who, what, where and how of the product.
• Ability to translate what you read to something everyone will understand.
• Ability to attract buyers with your inventive style.
• Excellent written and oral communication skills.
• Ability to think analytically, problem solve, and turn data into actionable recommendations
• Keen attention to detail
• Comfortable working both independently with minimal supervision and closely in a team setting

• At least Bachelor Degree
• Minimum 1 year of experience in e-commerce

This position directly reports to Content Factory Manager

Purpose of Position

In order to enhance the quality and integrity of our product photographs in our platform, we need a Product Photographer & Editor to handle the creation of all e-commerce web catalog photography for various products across the Zomorod platform. The candidate will work alongside the Content Factory Team to ensure consistent, high quality photography of our products.

• Schedule and coordinate product for photography
• Shoot, edit and export product images
• Organize and manage file storage of product images
• Maintaining and updating the traffic system, daily
• Communicate with content listing team on workflow status
• Manage photo studio and photo equipment
• Assist as needed on additional photoshoots

• Highly organized
• Flexibility to adapt quickly to changing circumstances and valuing a sense of urgency
• Strong knowledge of professional DSLR cameras and strobe lighting
• Proficient in following software
• Adobe Photoshop
• Adobe Lightroom
• Knowledge of MONDAY or similar traffic system a plus
• Active Listening; Understanding the needs in order to execute efficiently, full attention to what other people are saying, taking time to understand and ask questions as appropriate
• Ability to work independently to meet deadlines
• High attention to detail
• Careful and comfortable handling high end, expensive products

• Preferred Bachelor’s Degree
• Minimum 1 year of experience working in product photography
• Excellent written and verbal communication skills

This position directly reports to CEO

Purpose of Position

We are going to organize our Fulfilment Center, Logistics Department, and Customer Services Team in Zomorod. Accordingly, we are looking for an experienced Operations Manager with the brilliant E-commerce experience to join, create and lead our Operation’s processes to increase our serives to our customers.

As an Operations Manager, you’ll deliver inspiring, supportive leadership for the teams you manage. But at the same time, you don’t shy away from rolling up your sleeves and getting involved whenever necessary.

You’ll be directly responsible for managing a team of colleagues in Zomorod FC, Logistics, and CS. Meanwhile, you will report to the CEO of Zomorod E-commerce.

• Manage and drive staffing plans, schedules, quality initiatives, process change initiatives, and other Change/ Six Sigma initiatives to enable Operations and ultimately the FC, Logistics, and CS to attain our Business Plan
• Set requirements and expectations for Business Unit FC, Logistics, and CS and Team Members
• Measure performance through metrics, providing feedback, and holding Managers accountable for their performance and the performance of their departments
• Maintaining and updating the traffic system, daily
• As needed partner with Members to establish corrective plans to insure that department meets objectives
• Take proactive steps to ensure that best practices are shared across all teams and shifts
• Be responsible for the overall direction, coordination and evaluation of the department
• Work closely with HR Manager and Financial Manager to build and secure support and resources for projects and initiatives
• Carry out supervisory responsibilities in accordance with the organizations policies and procedures
• Manage and promote the maintenance of the working environment including driving health and safety standards across your operational area
• Ensure security procedures are followed at all times
• Maintains a complete management overview and thorough understanding of inventory in a multi-product environment
• Achieve stock accuracy targets
• Implements change and/or develops new processes as required to provide ability to better direct ship multiple products to multiple locations and geographies
• Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals and hourly progress towards these goals
• Improve quality and eliminate errors, reduce cost per unit
• Manage and report metrics daily

• Goal driven, target orientated, able to step back and look at the bigger picture and long term vision for the department.
• Able to manage ambiguity with their sleeves rolled up, and possess a preparedness to get involved if needed.
• Demonstrate a strong track record of problem solving and very strong analytical skill capability as required, to look at and find solutions for a variety of operational challenges
• Excellent judgments to ensure timely decisions are made on a regular basis.
• Demonstrated ability to get things done and be resourceful.
• Maintains effective pace and produces conclusive, measurable results within time commitments.
• English and Arabic language skills. Verbally and written communication, including report writing skills.
• High dependability – able to manage a business that can operate 24/7 (including nights and weekends).

• At least Bachelor Degree, preferably in the field of Operations, Engineering, Logistics or similar. An MBA would also be advantageous
• Minimum 5 Years of experience in Leadership role in manufacturing, production or distribution environments
• Practiced working knowledge of Six Sigma tools and Lean techniques
• Knowledge of Omani labor law and connected safety regulations

Purpose of Position

In order to develop our product interface design and also enhancing the shopping experience through our website, We are looking for an code lover and creative Front End Developer to join our team!

As a Front End Developer, you will be responsible for translating the UI/UX design protopypes to code that will be seen on our product, including our desktop and mobile version. You will work with the UI/UX designer continuously for finding a technical way to decreasing the gap between graphical design and technical implementation and taking care of functionality of the product as well as how it looks like.

• Develop new user face features
• Develop the Desktop and PWA Mobile application
• Develop and maintain reusable, highly optimized, testable modules, and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Eager to learn and work with the cutting the edge technologies and developments methods
• Assure that all user input is validated before submitting to back-end Collaborate with other team members and stakeholders

• Solid understanding of HTML5, CSS3, and JavaScript
• Passion for writing well-architected, readable, and reusable code
• Strong knowledge of computer science fundamentals
• Good understanding of REST
• Experience with at least one JavaScript library, preferably vuejs
• Familiar with Smarty Template Engine
• Good understanding of npm, webpack, and other build tools
• Familiar with Git or other source controllers
• Experience with TypeScript or Flow
• Good understanding of cache management, service worker, and other PWA related things and their capabilities.
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of cross-browser compatibility issues and ways to work around them

• Minimum 2 years of experience in designing and developing feature-rich JavaScript web applications

This position directly reports to CEO